FAQ & Troubleshooting
- How do I send and receive faxes with a smartphone?
- How can I change my contact details?
- Can I change my Personal Telephone Number?
- Can I convert a fax into a Word or text format?
- I haven’t found an answer to my question.
- I have lost my fax number...
- How much does sending a fax cost?
- Can I send faxes to mobile numbers?
- Can I change the email address specified for sending faxes?
- Why can’t I send a fax?
- What happens if a fax doesn’t arrive at its destination?
- Can I receive confirmation messages by sms?
- What's the meaning of Status Error Codes?
- What do I receive to confirm a successful fax delivery?
- What is the "loading" email message?"
- Can I send TIFF image files?
- Can I send files attached to the outgoing mail?
- What is the enabled sending address and what is it for?
- Does the recipient see the email subject?
- I sent many faxes. How can I know which fax corresponds to the loading and confirmation messages that I receive?
- How can I send a fax via email?
- How can I send a fax?
- Can I send faxes in addition to receiving them?
- How much does it cost to call a FreeFAX or FAXin number?
- I only receive some faxes, and others are not delivered to me.
- I tried to send a fax to my personal number, but I didn’t receive anything. What should I do?
- Can I receive faxes in a file format other than TIFF?
- Can I change my fax delivery mailbox?
- Some email messages show the sender’s phone number in the "From" field but others show a text string. Why?
- The fax I received is upside down. How can I read it?