FAQ & Troubleshooting
- ★ Which audio codecs does Messagenet VoIP support?
- How can I verify the VoIP quality of my connection? Is there an echo test?
- Other malfunctions or questions
- Proxy Ports
- The VoIP service works, but I’m hearing scratches in the voice, or the voice "fades out". What is happening? What do I do?
- VoIP service is not working. What do I do?
- What is the "VIRTUAL" number I receive with FreeNumber or SmartNumber?
- Does my VoIP phone show the CLI (Caller ID)? What will appear as my CLI on the phone of the person I’m calling?
- Which telephones or adapters can I use with Messagenet VoIP services?
- Which software or app can I use with Messagenet VoIP services? ( SIP )
- How do the call forwarding and the voicemail services work?
- How secure is VoIP communication?
- How can my IP phone or my software make and receive calls?
- Who can call a FreeNumber or a SmartNumber?
- How much does it cost to call a FreeNumber or a SmartNumber?
- How much does a recharge cost to make calls? What is the price of calls towards the public telephone network and between users?
- How much does SmartNumber cost to receive?
- How much does FreeNumber cost?
- What if I do not have an ADSL line?
- What do I need to use VoIP?
- Why should I use VoIP?
- What does Messagenet VoIP service offer that the competition doesn’t?
- What is VoIP?
- What is Messagenet WebPhone?
- How to use many phone numbers within a single VoIP Account