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  3. FAQ & Troubleshooting

FAQ & Troubleshooting

  • FreeNumber is no longer available?
  • Messagenet VoIP settings info
  • Which telephones or adapters can I use with Messagenet VoIP services?
  • What is the "VIRTUAL" number I receive with my VoIP number?
  • VoIP service is not working. What do I do?
  • What if I do not have an ADSL line?
  • How can I verify the VoIP quality of my connection?
  • Which audio codecs does Messagenet VoIP support?
  • Proxy Ports
  • The VoIP service works, but I’m hearing scratches in the voice, or the voice "fades out". What is happening? What do I do?
  • Does my VoIP phone show the CLI (Caller ID)? What will appear as my CLI on the phone of the person I’m calling?
  • What do I need to use VoIP?
  • Where is MessageNet Webphone?

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